Thursday, September 14, 2006

Tags & Codes & Pages

Oh my. I’m feeling inept with this blogging thing. I have my “100 things” and “100 favorites” I’d like to share with y’all. I just can’t figure out how to make a separate page within my blog. And despite my best efforts and those of the graphics artist who designed my logo, I can’t get it to post with a transparent background, which is fine for now because I originally wanted it to be the main photo on the front page. However, I can’t get it to upload to that part of the page even after I post it in a message & go from there. Don’t even get me started on tags & Technorati. It feels like high school all over again. All the cool kids have cool stuff on their blogs. Am I going to succumb to letting this be a popularity contest?
Writing is about felt needs. Whose felt needs does this blog address? Lee Warren has some great things to say about having a voice & using it to tell your story
here. So even though writing for public consumption isn’t about cheap therapy, it does meet a need in the author.
What about the reader? There’s value in having unique slants and fresh angles to the stuff we write about. Admittedly, that kind of newness is hard to come by in the blogosphere.
So, what could you possibly have to gain by reading my complaints about technology angst? Hopefully, a grin of recognition that we’ve all “been there.” But maybe adding my voice to the masses will contribute to someone’s sense of community. If I can express empathy for a shared experience that diminishes the “aloneness” that often accompanies life’s challenges, perhaps that’s enough. If I can inspire someone else to use their voice, even better.
The lady at the phone company reminded me of this today. Through a series of phone company errors, I didn’t get a phone bill, didn’t get previous charges applied until they were past due, and ended up with a huge, late, bill. Being the good Lutheran girl that I am, I would never do such a thing by my own error. I’m just not that kind of girl. Through a series of phone calls regarding the series of errors, I got a reduction in my bill to compensate for my troubles. I expressed my relief at the final resolution to the phone lady. She reassured me that this was no problem because I was an outstanding customer with an excellent payment history.
She didn’t need to say that, but I needed to hear it. More than applying a credit to my account, she met my felt need. I’m not a lazy, awful, immature idiot who can’t figure out a phone bill. I’m outstanding.
People who meet felt needs are outstanding.
You are outstanding.

1 comment: said...

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